FREQUENTLY ASKED QUESTIONS
FAQs — PRIVATE DRIVER IN PARIS (PREMIUM CHAUFFEUR SERVICE)
At My Driver in Paris, we're committed to clear communication, fixed rates with no hidden fees, and exceptional service. Whether you need an airport pickup, a Paris city tour, or private transportation to Versailles, the Champagne region, or even Disneyland Paris, this guide explains exactly how our private driver service works so you can enjoy a smooth, stress-free experience from the moment you arrive in the French capital.
About Our Premium Chauffeur Services
Do your chauffeurs speak English?
Absolutely. Most of our chauffeurs speak English, and we clearly communicate each driver's language proficiency level at the time of quote and booking confirmation. Every member of our team is professional, experienced, discreet, and punctual — committed to delivering a seamless, high-end experience tailored to your needs.
What services does My Driver in Paris provide?
We provide premium private chauffeur services in Paris including airport transfers (CDG, Orly, Le Bourget), hourly chauffeur services, point-to-point transportation, corporate and executive travel, event chauffeur services, private Paris sightseeing tours, and full-day trips from Paris to Champagne, Giverny, Versailles, Normandy, Burgundy, and more.
What type of vehicles do you use for your chauffeur services?
We exclusively operate high-end black sedans, ideal for premium and VIP private transportation in Paris.
We do not provide vans or SUVs.
Who can book a private driver in Paris?
Our service is designed for corporate travelers, couples, families, VIP guests, tourists, business delegations, and anyone seeking a reliable, comfortable, and English-speaking private driver in Paris.
What amenities are included?
Complimentary amenities include:
- Still or sparkling bottled water
- Phone charging
- Wifi
- Comfort-focused climate control
- Hand sanitizer
- Mint-style candies or similar treats
- Fresh croissants offered upon request (8:30 am- 11:30 am)
Available upon request (72 hours’ notice – Extra fees may apply):
- Bouquet of flowers
- Fine chocolates
- Specific drinks
- Newspapers or magazines
All our chauffeurs provide a similar amenity offering, each with their own personalized touch.
Our premium chauffeur services can be fully tailored to your needs. Feel free to share your specific requirements with My Driver in Paris.
Booking a Private Driver in Paris
How do I request an accurate quote?
For an accurate and personalized quote for your private driver in Paris, please complete the appropriate form on our Get a Quote page.
Make sure to include all key details: pick-up location, travel date and time, itinerary, number of passengers, and full luggage information.
Providing precise information allows us to calculate the exact price of your chauffeur service in Paris, whether you need an airport transfer, an hourly service, or a full-day private tour.
For the fastest response and the most accurate pricing, we highly recommend using our online quote forms.
How can I book a private chauffeur in Paris?
You can book your private chauffeur in Paris by submitting a request through our Get a Quote form or by contacting us directly by email. We respond quickly with a personalized proposal based on your itinerary and transportation needs.
Once you approve the quote, we will send you an official booking confirmation with all the details of your chauffeur service in Paris.
Do I need to prepay for my chauffeur service?
For most services, prepayment is not required, allowing you to enjoy maximum flexibility when booking your private chauffeur in Paris. In most cases, you can simply pay your driver at the end of the service by credit card.
For certain services—such as long-distance chauffeur trips, pickups outside Paris, private tours, or multi-day bookings—a deposit may be requested to secure your reservation. If a deposit is required, this will be clearly mentioned in your personalized quote along with the applicable cancellation policy.
When needed, you may complete the prepayment securely through a remote credit-card payment link.
We accept all major credit cards, and for standard bookings we recommend paying your chauffeur directly to avoid any cancellation fees.
Can I modify or cancel my reservation?
Yes. You may modify your reservation depending on availability. Our cancellation terms depend on the type of service and are clearly indicated in your quote.
Pricing & Payment Information
Are your chauffeur service prices all-inclusive?
Yes. Our pricing includes your English-speaking chauffeur, waiting time, fuel, motorway tolls, parking fees, and taxes.
There are no hidden charges.
How is the hourly private driver rate calculated?
We apply a 3-hour minimum for hourly chauffeur services. Your rate depends on your itinerary (Paris only, Paris + suburbs, or long-distance trips). Extra time is billed in 30-minute increments.
Do you offer fixed-rate airport transfers?
Yes. We provide clear and transparent fixed-rate airport transfers from CDG, Orly, and Le Bourget to Paris and surrounding areas.
All prices include parking, tolls, and taxes.
What payment methods do you accept?
We accept major credit cards, Apple Pay, Google Pay, secure SumUp payment links.
Airport Transfers (CDG, Orly, Le Bourget)
Which airports do you serve?
We provide private airport transfers to and from:
- Paris Charles de Gaulle (CDG)
- Paris Orly Airport (ORY)
- Le Bourget Airport (business aviation, LBG)
- Beauvais-Tillé (BVA)
Our airport chauffeur service in Paris is highly rated for convenience and reliability.
Where does my chauffeur meet me at the airport?
Your chauffeur meets you inside the terminal, after luggage collection, holding a sign with your name for a smooth and stress-free arrival.
How much waiting time is included?
We include complimentary waiting time to ensure a smooth and comfortable experience:
Private transfer from the airport (pick-up):
60 minutes of free waiting time are included.
Your chauffeur will be inside the terminal 30 minutes after your landing time by default. You may request an earlier or later arrival depending on whether you have checked luggage. Simply indicate your preference in the booking form.
Private transfer to the airport (drop-off):
15 minutes of free waiting time are included.
We guarantee our availability for up to 30 minutes if needed, and longer when your chauffeur’s schedule allows it.
Please note that any additional waiting time may be charged at the end of the service.
To date, none of our clients have ever had to pay extra waiting time for an airport pick-up.
Can my driver help with luggage and check-in?
For departures (private transportation to the airport):
Upon request, your chauffeur can help carry your luggage from the car to the check-in area. We also offer an optional “Check-in Assistance” service, which you can request by filling out the booking form.
Please note: drivers cannot remain with you in the check-in queue.
For arrivals (private transportation from the airport):
Your chauffeur will meet you in the arrivals hall and assist with your luggage all the way to the vehicle.
Do you track my flight in real time?
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Yes. We monitor all flights in real time. If your flight is delayed or arrives early, we adjust your pick-up time automatically.
How much luggage can your sedans accommodate?
Our premium sedans offer limited trunk space, so luggage capacity depends on the number, type, and size of your bags. For three passengers, we always confirm your luggage details in advance to ensure everything fits safely and comfortably.
Below is a general guideline for luggage capacity in a standard premium sedan:
1–2 passengers:
Up to 2 large suitcases + 2 carry-on bags
3 passengers:
Up to 2 medium suitcases + 2 carry-on bags
(depending on dimensions)
Special items (car seat, stroller, musical instruments):
Must be mentioned in advance
Please note that in France, luggage cannot be placed inside the passenger cabin for safety and insurance reasons. All bags must be stored in the trunk.
To guarantee the best experience, please include your full luggage details when requesting your quote for a private driver in Paris.
Do you provide Fast Track services at Paris airports?
Yes. Optional Fast Track services for Arrivals and Departures are available with 72 hours’ notice. Prices from €190 (in addition to the chauffeur service). Includes priority access at border control and personal assistance.
Can I add a private city tour to my airport transfer?
Absolutely. You may combine your CDG or Orly airport pickup with a 3-hour or more private Paris tour, perfect for first-time visitors or early arrivals.
Do you offer layover tours with a private driver from Paris airports?
Absolutely. Make the most of your Paris layover with a personalized private tour led by an English-speaking chauffeur. Depending on how much time you have, you can visit iconic sites like the Eiffel Tower, Notre-Dame, Montmartre, and the Louvre — or venture further to Versailles, Giverny, or even the Champagne region if your schedule allows.
For a Paris car tour, we recommend at least a 7-hour layover from CDG airport to ensure you have enough time to fully enjoy the experience.
We handle airport pickup and guarantee a timely return for your next flight, all at a transparent fixed rate with no hidden costs.
Chauffeur Service by the Hour
What is your by-the-hour service?
Our hourly chauffeur service in Paris offers full flexibility: your private driver stays with you as directed for business meetings, shopping tours, appointments, or sightseeing.
Can I make multiple stops?
Yes — the hourly service is designed for multi-stop itineraries and personalized routes.
How is your price of an hourly private chauffeur service calculated?
The price of an hourly chauffeur service is based on several factors:
Duration of the service (number of hours booked).
Our minimum service is 3 hours.
Pick-up and drop-off locations
Your itinerary: Paris only, Paris & suburbs, or a long-distance day trip
Any additional services requested (special assistance or specific requests)
If needed, extra time is charged in 30-minute increments.
We guarantee availability for up to one additional hou. If you require more time, please check your driver's availability in advance.
At My Driver in Paris, our hourly rate includes a private English-speaking chauffeur, fuel, motorway tolls, parking fees, and taxes — with no hidden fees.
How does the hourly private chauffeur service work?
When you book an hourly private chauffeur service in Paris, your driver remains fully at your disposal for the entire duration of the reservation. You may stop wherever you wish, adjust your itinerary at any time, and enjoy complete flexibility throughout your journey.
This as-directed chauffeur service is ideal for business meetings, events, shopping tours, appointments, museum visits, or personalized sightseeing. It is the perfect solution if you need a reliable, English-speaking driver who stays with you and adapts to your schedule in real time.
Can I change my itinerary during the hourly service?
Yes. You can modify your itinerary at any time, depending on traffic and time availability.
We guarantee our availability for one additional hour if needed.
What amenities are included in your premium car service?
We offer complimentary bottled water (still or sparkling), phone charging,Wifi, mint-style candies and climate-controlled comfort.
On request (72h notice): flowers, chocolates, drinks, newspapers, and magazines.
All chauffeurs offer similar amenities, each with their own personal touches.
Do you provide complimentary croissants for morning pickups?
Yes. Croissants are offered free of charge for any service starting between 8:30 AM and 11:30 AM.
This option must be requested in the reservation form.
Long-Distance Trips & Private Tours from Paris
What destinations do you serve outside Paris?
Yes. We provide private transportation throughout the Paris region and beyond, available per ride or by the hour. Here is a non-exhaustive list of the most popular destinations:
Day trips from Paris:
Versailles, Fontainebleau, Vaux-le-Vicomte
Disneyland Paris, La Vallée Village
Regional excursions:
Champagne (Reims, Épernay)
Normandy (Giverny, Mont-Saint-Michel, Deauville)
Burgundy (Beaune, Dijon)
Loire Valley (Chambord, Chenonceau, Blois)
and many more popular day-trip locations.
International transfers from Paris:
Belgium, Luxembourg, Germany, Switzerland, the Netherlands, and beyond
This service is ideal for travelers who value comfort, privacy, safety, and a premium chauffeured experience.
Do you provide private tours to Champagne, Giverny, Versailles, or Normandy?
Yes. Our chauffeurs offer high-end private tours to the most iconic destinations near Paris, including the Champagne Houses of Reims and Épernay, Claude Monet’s gardens in Giverny, the Palace of Versailles, and historic Normandy.
Can you create a customized full-day itinerary?
Absolutely. We design tailor-made itineraries based on your interests: wine tasting, architecture, culture, museums, shopping, gastronomy, or scenic countryside routes.
Can I add stops during a point-to-point transfer?
Yes — simply mention your stop(s) when filling up the booking form. For maximum flexibility, we recommend choosing the hourly private driver service for round trip.
Policies & Practical Information
What is your cancellation policy?
Our cancellation terms vary according to the service type. All conditions are clearly stated in your quote to ensure transparency.
Are pets allowed in your vehicles?
Small pets are welcome if they travel in an appropriate carrier.
Is smoking permitted inside the car?
No. Smoking is strictly prohibited in all our vehicles.
Can luggage be placed inside the cabin?
No. French safety regulations require all luggage to be stored in the trunk.
What if I need additional time during my service?
For hourly chauffeur services, any extra time is billed in 30-minute increments. We can guarantee availability for one additional hour; for longer extensions, please check directly with your chauffeur.
What if my driver is late?
We guarantee absolute punctuality. If your chauffeur arrives more than 15 minutes late, you will receive a 10% discount on the booked service.
Customer Reviews
What do your customers say about My Driver in Paris?
We are proud to have exceptional 5-star reviews on our website, Google Maps, TripAdvisor, and Yelp.
Our clients consistently praise:
- Great communication
- Detailed and clear quotes
- Punctual, professional English-speaking chauffeurs
- Comfortable, premium black-car service
- Reliable Paris airport transfers (CDG, Orly)
- Personalized attention and flexibility
- Excellent value for money compared to standard taxis and driver apps
Many travelers become repeat clients, booking our private driver service for every visit to Paris.
Contact & Customer Support
How can I contact My Driver in Paris?
You can reach us via the contact form, or by email. We respond quickly and personally to every request.
When will I receive my booking confirmation?
You will receive your confirmation once all details are reviewed. For airport transfers, a reminder message is sent the day before your service.
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